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Cloud Solutions for Hospitality

Newhotel Cloud

Newhotel Cloud is a complete package of software applications for Hotel Management. It includes the Property Management System (PMS) and a suite of modules for Revenue Management (RMS), Online Sales for main IDS, GDS and Channel Managers, Housekeeper, Points-of-Sale (POS), F&B Stocks and Inventories, SPA & Wellness, Events, Mobile Apps, Business Intelligence, hundreds of Third Party interfaces and API integrations.

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Main advantages are that all modules are fully integrated, from the same provider, 100% designed for Cloud Computing and offer everything you may need for managing any kind of Hotel, Resort or Group of Hotels.

Developed and supported by Newhotel, a Software House with almost 40 years of specialization in IT for Hospitality in the international market, featuring multi-language, multi-hotel and very flexible configuration of taxes and business rules it is one of the most complete and sophisticated software that you may find. Newhotel users have the support of a worldwide 24h/24h helpdesk service.

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40

International market experience

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6000

Clients that trust us

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64

Presence in several countries worldwide

Premium Partners

Cloud Solutions

Cloud PMS

Probably the most complete Property Management System in Cloud Computing for Hospitality.

Highly configurable it supports the most exquisite and detailed requirements of Hotels and Hotel Groups of any size both for City and Leisure types of business.

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The collection of integrated modules for POS, Stocks, SPA, Events and Mobile Apps sharing the same database and system architecture converts the Newhotel Cloud Suite in a one shop solution for full service, multi-departmental Hospitality Management. No multiple providers, no interfaces required.

The Newhotel Cloud PMS rates management provides state-of-the-art features such as derivative and structured price rates, early bookings and promotions, BAR rates, rules for complex contracts like exceptions for adult plus children by age combinations.  The daily work and operation of the hotel commercial can thus be extremely facilitated.

Online Sales

Newhotel Software offers direct integration with top online sales GDS, IDA and OTA platforms and two-way connectivity with main Channel Managers for automated room availability and rates publishing and update from the PMS or channel. 

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All standard stay controls, stop sales, room type mappings, promotions, early bookings and other sales management techniques are fully supported. 

By using the sophisticated functionalities available in the Newhotel Cloud PMS such as derivative structured rates and the multiple channels settings you greatly improve and facilitate the control of online sales and reduce the probability of overbookings. 

Revenue Management

Price Optimization and Floating Rates are essential tools for improving any fixed and perishable inventory business such as hotel rooms. Newhotel Cloud provides a sophisticated module of Revenue Management supported by the same Hotel PMS database that automatically reacts to changes in the occupancy and adjusts the daily prices to maximize expected Revenue.

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Reservations or cancellations received from the Internet are immediately registered in the Hotel PMS system. The optimal BAR rate is instantly optimized to improve revenue  and any changes of prices and availability can be directly and automatically updated in the on-line channels, booking engine and channel manager.

Business Intelligence

Everything you need to know about the past, present and projected future of your business is at reach of a click using the Newhotel Business Intelligence made available for Your Hotel.

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Occupancy, Revenue, Uniform System analysis, Markets, Bookings Pick-up, Early Bookings, Online  Sales, Companies, Guest Profiles, Demographics, Seasonality, History, Production by Department, Price-Demand Curve, WTP (Willingness To Pay) and Forecasting tools for playing with future scenarios are some of the report analytics offered by the Newhotel Business Intelligence.

A version for Hotel Groups adds consolidated reports and comparison of results between hotels.

Points-of-sale Food & Beverage

The perfect POS solution for Restaurants and Bars in the Hotel environment. It supports all the most sophisticated features such as touch screen operation, configurable buttons, quick sale, discounts, happy hour prices, split-check, follow-me, ticket look-up, plan of tables, salons, invoicing, account transfer, table position, room charges, credit control by guest.

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Integrated with the Hotel PMS, F&B Stocks for automatic inventory update, Kitchen printer or display. mobile waiter, table reservations and Digital Menu Apps.

In multi-hotel operation it allows transfer of POS consumptions from one hotel to another.

Sales products are structured by groups, families and sub-families, and may be grouped by menus, recipes, compositions, preparations, replacements, production sheets and buffet-tables control.

Spa & Wellness

SPA services and wellness facilities are easily managed using Newhotel Cloud SPA.

Highly flexible configuration and planning of any kind of resources such as treatments rooms, cabins, sauna, baths, access to gyms, jacuzzi or swimming pools and therapists. 

Periods and configurable time slots down to minutes for full featured professional management.

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Can be installed as a standalone application of integrated as hotel department, allowing for the joint reservation and invoicing of rooms and SPA services as well as dedicated POS module.

Top quality of service and guest attention are guaranteed by features such as guest profile of preferences, individual choice of therapist and/or gender, register of allergies and medical module for health indicators and consultations record.

Events & Meetings

Manage Events and Meeting Rooms and additional services, control sales and reservations status (prospect , tentative, pending, waiting list, confirmed) and review with a simples click you monthly, weekly and daily planning. It can be installed stand-alone or as a department of the hotel.

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When integrated with the hotel PMS you can easily  manage  from the same screen hotel rooms reservations for the event participants and the optional use of non-resident or group accounts. 

Prepare and send budgets for catering, banquets, renting of locations and additional services. Invoicing can be done separate or jointly for the event and the hotel lodging including eventual upselling charges  and POS consumption.

Hotel Groups Multi-Hotel

Newhotel Cloud is the perfect solution for Hotel Groups and any multi-hotel operations.

Because all critical data, infrastructure base and applications are resident and immediately accessible, protected by the higher world-level security and georedundant data centers.

Geographical distances, maintenance, service, back-up worries are simply eliminated. 

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Newhotel Cloud Central provides centralization features enforcing all the hotels to share and comply with the same nomenclatures, rules and operational freedom or limitations as decided by the Central management. 

This results in permanent and immediately available  consolidated reports, global booking position, occupancy, markets, sales, revenue projections, built-in unified  cardex, group level client profiles and easy transfer of reservations or cross-selling between any hotels within the group.

Creating and opening and a new hotel becomes usually a one day no-surprises technical task for the IT people.

Guest Experience Mobile Apps API

You can make the  guest stay in your hotel a unique experience by selecting from a set of software features and mobile Apps to create an inclusive environment focused in what is more distinctive that you can imagine and offer.

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There are many details in Newhotel Cloud modules that you may find in addition to the specific guest oriented Apps: online Check-in, self service Kiosk, Guest Experience, Client Assistant, Housekeeper, POS Mobile, Table Reservation, Menu Digital, Services Monitor, Guest Surveys.

You can also be even mora creative and unique by choosing from a growing number of external systems or applications from third party companies that are accessible through Newhotel standard API connect 

Contact our Team

Discover the Power of Efficient Management with Our Software!

Clients Reviews

“The solutions provided by Newhotel Software adopted by the Pousadas de Juventude have allowed for management with better scientific knowledge and the utilization of new sales opportunities."

Author
David Costa
Head of Marketing, Movijovem

“The partnership with Newhotel has been fundamental in the growth and digitalization strategy of Luna Hotels & Resorts Group. The focus on innovation, constant system improvement, and personalized technical support have been an asset, particularly in transitioning to the Cloud PMS version.”

Author
Ana Plettenberg
Vice-Presidente Luna Hotels & Resorts

“The collaboration with the Newhotel team has been extremely positive. Their skill in understanding our needs and providing support in adapting the system to our operations has been essential.”

Author
Nicolas Candela
Corporate IT Director The Excellence Collection

“Newhotel spared no effort in proposing a robust and suitable solution for our needs. A solution was designed in collaboration with the IT team, ensuring a robust and efficient environment, bringing quality integration with our booking engine. There were numerous bookings within an 11-hour sales period, with a large volume of reservations minute by minute, integrating with the hotel's central systems.”

Author
Eder Pelachim
IT Manager, Pontes Hotéis e Resorts

“My experience with NewHotel is very rewarding. What I value most is the integration with its Channel Manager that allows you to easily manage all OTAs. It is a robust cloud solution that allows you to check what is happening in our units anytime and anywhere.”

Author
Frederico Astoreca
Compañia Hotelera Andes S.A.

“Newhotel Software has become a preferred partner for us. We are quite calm and satisfied with the work carried out. We recommend the Newhotel software to all those who ask us for information.”

Author
Mauro Magnani
CEO Torremayor Hotels

“The Iberostar Group manages with Newhotel 8,938 rooms in 21 hotels, including several complexes, in 4 countries, what we value most about Newotel is their understanding and ability to adapt to our needs, the speed they give to them, the personalized treatment received, we consider Newhotel to be a reliable and consistent tool.”

Author
Nofre Siquier
Revenue Manager Iberostar Group (America)

“Gloria Thalasso & Hotels, a chain with 4 hotels and more than 2500 beds in the Canary Islands, has relied on Newhotel software as a PMS tool for 15 years. It highlights the high added value of its professionals in consultancy work through knowledge of the sector.”

Author
José Maria Mañaricua
Director of Operations Gloria Thalasso & Hotels

“For our group, flexibility is very important, as well as speed, innovation and the daily management of operations. With Newhotel solutions we managed to meet these objectives and it gives us the security and peace of mind to be able to manage more than 14,000 rooms.”

Author
Antonio Muñoz Cozar
IT Manager - Hotel Division Bahia Príncipe Group

“We have been customers of Newhotel Check-in since 2016 and recently we had the software updated to the Alpha Plus version. This version fulfilled our requirements, and the training we received was excellent, leaving us well-prepared to utilize all the resources available to us.”

Author
Ivan Luiz Bonjorno
GM Gran Hotel Morada do Sol

“We have used various systems for our hotels, and a few years ago, we switched to Newhotel. With a support team of excellent quality and a very stable system, this provides us with peace of mind and confidence in our operations."

Author
Luciandro Jose Dezordi
Transamérica Executive Maringá

“Time is a significant factor in our business, and the Newhotel Cloud PMS allows us to be more efficient and productive with its user-friendly model. The Newhotel Cloud PMS has enabled our hotel to operate with great efficiency, making it our ideal partner for both our current and future needs.”

Author
Madalina Craciun
GM Las Palmas Urban Center

“We have been with Newhotel Software for over 10 years, during which we have consistently highlighted their commitment to being at the forefront worldwide, excellent support, and reliability in their applications. We feel secure in such a wonderful solution.”

Author
Cesar Duque
Systems Director Dann Carlton Belfort

“We really like Newhotel because it helps us manage bookings, budgets, and other Spa and Restaurant services, in addition to providing excellent service.”

Author
Paula Mira
GM Libertg Hotel

“Newhotel has good support, when you call, they respond immediately, plus the software is good and easy to use."

Author
Leila Alfonso Acosta
GM Hotel Coral Reef

“Newhotel has always been our choice for the entire operation of Aqua Village. More than just a PMS, this system allows us to do practically everything that a manager and a hotelier need for their day-to-day operations. The evolution is constant, the Helpdesk is fast and efficient, and the entire team is always available. Congratulations, Newhotel."

Author
Francisco Cruz
GM Aqua Village Health Resort & Spa

Clients Reviews

“The solutions provided by Newhotel Software adopted by the Pousadas de Juventude have allowed for management with better scientific knowledge and the utilization of new sales opportunities."

Author
David Costa
Head of Marketing, Movijovem

“The partnership with Newhotel has been fundamental in the growth and digitalization strategy of Luna Hotels & Resorts Group. The focus on innovation, constant system improvement, and personalized technical support have been an asset, particularly in transitioning to the Cloud PMS version.”

Author
Ana Plettenberg
Vice-Presidente Luna Hotels & Resorts

“The collaboration with the Newhotel team has been extremely positive. Their skill in understanding our needs and providing support in adapting the system to our operations has been essential.”

Author
Nicolas Candela
Corporate IT Director The Excellence Collection

“Newhotel spared no effort in proposing a robust and suitable solution for our needs. A solution was designed in collaboration with the IT team, ensuring a robust and efficient environment, bringing quality integration with our booking engine. There were numerous bookings within an 11-hour sales period, with a large volume of reservations minute by minute, integrating with the hotel's central systems.”

Author
Eder Pelachim
IT Manager, Pontes Hotéis e Resorts

“My experience with NewHotel is very rewarding. What I value most is the integration with its Channel Manager that allows you to easily manage all OTAs. It is a robust cloud solution that allows you to check what is happening in our units anytime and anywhere.”

Author
Frederico Astoreca
Compañia Hotelera Andes S.A.

“Newhotel Software has become a preferred partner for us. We are quite calm and satisfied with the work carried out. We recommend the Newhotel software to all those who ask us for information.”

Author
Mauro Magnani
CEO Torremayor Hotels

“The Iberostar Group manages with Newhotel 8,938 rooms in 21 hotels, including several complexes, in 4 countries, what we value most about Newotel is their understanding and ability to adapt to our needs, the speed they give to them, the personalized treatment received, we consider Newhotel to be a reliable and consistent tool.”

Author
Nofre Siquier
Revenue Manager Iberostar Group (America)

“Gloria Thalasso & Hotels, a chain with 4 hotels and more than 2500 beds in the Canary Islands, has relied on Newhotel software as a PMS tool for 15 years. It highlights the high added value of its professionals in consultancy work through knowledge of the sector.”

Author
José Maria Mañaricua
Director of Operations Gloria Thalasso & Hotels

“For our group, flexibility is very important, as well as speed, innovation and the daily management of operations. With Newhotel solutions we managed to meet these objectives and it gives us the security and peace of mind to be able to manage more than 14,000 rooms.”

Author
Antonio Muñoz Cozar
IT Manager - Hotel Division Bahia Príncipe Group

“We have been customers of Newhotel Check-in since 2016 and recently we had the software updated to the Alpha Plus version. This version fulfilled our requirements, and the training we received was excellent, leaving us well-prepared to utilize all the resources available to us.”

Author
Ivan Luiz Bonjorno
GM Gran Hotel Morada do Sol

“We have used various systems for our hotels, and a few years ago, we switched to Newhotel. With a support team of excellent quality and a very stable system, this provides us with peace of mind and confidence in our operations."

Author
Luciandro Jose Dezordi
Transamérica Executive Maringá

“Time is a significant factor in our business, and the Newhotel Cloud PMS allows us to be more efficient and productive with its user-friendly model. The Newhotel Cloud PMS has enabled our hotel to operate with great efficiency, making it our ideal partner for both our current and future needs.”

Author
Madalina Craciun
GM Las Palmas Urban Center

“We have been with Newhotel Software for over 10 years, during which we have consistently highlighted their commitment to being at the forefront worldwide, excellent support, and reliability in their applications. We feel secure in such a wonderful solution.”

Author
Cesar Duque
Systems Director Dann Carlton Belfort

“We really like Newhotel because it helps us manage bookings, budgets, and other Spa and Restaurant services, in addition to providing excellent service.”

Author
Paula Mira
GM Libertg Hotel

“Newhotel has good support, when you call, they respond immediately, plus the software is good and easy to use."

Author
Leila Alfonso Acosta
GM Hotel Coral Reef

“Newhotel has always been our choice for the entire operation of Aqua Village. More than just a PMS, this system allows us to do practically everything that a manager and a hotelier need for their day-to-day operations. The evolution is constant, the Helpdesk is fast and efficient, and the entire team is always available. Congratulations, Newhotel."

Author
Francisco Cruz
GM Aqua Village Health Resort & Spa

About Us

We are a Software House specialized in developing Information Technology (IT) solutions for the Hospitality and related business. 

Since 1984 Newhotel Software accumulates a large experience of almost 40 years dedication to Hospitality software development, installation, services and maintenance. Having headquarters in Lisbon, Portugal is now present with offices and distributors in 20 countries and a world footprint of installed Hotels and Hotel Groups in over 50 counties.

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A solid, reliable and multicultural company, Newhotel Software has always been in the front line of innovation. We were among the pioneers launching in 2001 one of the first complete, muti-departmental software suite for hotel management in Microsoft Windows, and again in 2012 publishing the first generation of the Newhotel Suite for Hospitality in Cloud Computing. Now, in 2024 we are already in the second Newhotel Cloud HTML generation.

Newhotel Software is gold partner of Microsoft, Oracle and has an extensive portfolio of partnerships and recognitions with other major names in the IT and Hospitality industries.

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